FAQs

Appointments are recommended so the clinic can prepare for your visit and reduce waiting time. Contact the clinic to confirm whether walk-in assistance is available on the day.

You can contact Koala Medical Center by phone or through the website contact page. Please notify the clinic as early as possible when changing or cancelling an appointment.

Services include general consultations, acute illness care, preventive healthcare, chronic disease management, women’s health, men’s health, child healthcare, selected minor procedures and medical certificates.

Repeat prescriptions may be provided where clinically appropriate. The doctor may require a consultation, examination or updated test results before renewing medication.

Koala Medical Center provides pre-employment, periodic, exit and fitness-for-work medicals. Tests may include vision, hearing, spirometry, laboratory investigations, ECG or chest X-ray depending on the role and workplace risk.

Yes. Programmes can include employee screening, wellness days, health talks, ergonomics education, injury-prevention awareness and industry-specific health topics.

Selected occupational health and wellness services may be arranged on-site. Contact the clinic with the number of employees, location and required services so a suitable programme can be prepared.

Available services may include digital chest X-ray, laboratory investigations, ECG, ultrasound, vision testing and hearing testing. Enquire with the clinic to confirm availability and referral requirements.

Some tests require a clinician’s referral or prior assessment. Contact the clinic before your visit so the team can confirm the correct preparation and documentation.

Preparation depends on the specific test. You may be asked to fast, drink water or bring previous medical information. The clinic will provide the relevant instructions when confirming the service.

Koala Medical Center works with selected medical aid providers. Please contact the clinic before your visit to confirm whether your cover is accepted and whether authorisation is required.

Yes. Provide the organisation name, number of employees, location, required services and preferred dates. The clinic will prepare a suitable quotation or proposal.